Refund policy
Refund and Returns Policy
Last Updated: July 29, 2026
Thank you for shopping at kxwiolvw.shop. We are committed to providing quality products and excellent customer service.
Return Eligibility
Returns are accepted within 30 days from the date your order is delivered.
To qualify for a return:
- The item must be unused and in its original condition.
- The original packaging must be included.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items are not eligible for return:
- Used or damaged products
- Clearance or final sale items
- Products excluded for hygiene, health, or safety reasons
Return Process
To request a return, please contact us:
Email: info@kxwiolvw.shop
Please include:
- Order number
- Customer name
- Reason for the return
- Photos if the product is damaged, defective, or incorrect
Please wait for return authorization before sending any products back.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or denial of your refund.
Approved refunds will be credited to your original payment method. Processing time depends on your payment provider or financial institution.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.